Andrea

Office Position: Reception since 1987

Responsibilities:
·        I begin your office experience by  greeting you by phone or in person
·        Office forms (dental and medical history) are sent/given, insurance information discussed
·        I review your forms and insurance information at your first visit
·        Answer your questions concerning your first visit and treatment needed as prescribed by the Dentist or the          Hygienist
·        Discuss insurance benefits as dictated by your individual plan
·        Billing questions; confirmation of your appointments
·        Coordinates dental scheduling - I am the office manager who keeps patient appointments in synch with          the schedule; emergencies do occur and sometimes appointment times may need an alteration so that          our goal of “no waiting” is achieved        
·        Handle taking payments for dental services.